FAQ

Planning to visit ESF? Check out our opening times and where/how to find us here.

ACCESSIBILITY

Wheelchairs welcome!!

We are entirely on the ground floor with access at street level.

We have 2 accessible washrooms located at either end of our street food market and we can remove seating at our shared tables to allow access direct to the table. 

You can choose to order via a QR code on the table or with our floor staff using a paper menu. We bring all the food and drinks to you. 

Our brilliant team are here to make sure you have a 10/10 time. Please let them know if you need any assistance. 

ESF is a space for everyone and we’re always looking to see how we can improve. If you’ve got any feedback we’d love to hear from you.

BABIES & CHILDREN

We’re baby and child friendly!

We have baby changing facilities in both accessible loos and can bring you a high chair on request. Just let one of our team know if you’d like a bench moved or removed to make space for a buggy.

Under 17s need to be accompanied by an adult but can stay at ESF until 11pm.

BOOKINGS

Our group bookings are designed to help tables of 10+ get seated all together and have an awesome experience at ESF. 

Don’t panic if you have a smaller party or don’t want to commit to a booking, we still have room for over 400 walk-ins any day at any time.

We also take very big bookings for 60-300 guests, plus corporate bookings where the organiser is invoiced in advance. We’re all set-up for demand: no pre-ordering is ever needed! If you’d like to chat through how we can throw you an epic party, please email us at events@esf.ltd, we’d love to help.

Our booking times are intentionally staggered to help our vendors keep up with the demand during a busy service.

Find out more and book your table here.

 

DOGS

We’re dog friendly inside and out – we even have an ESF dog menu in collaboration with Edinburgh’s oldest pet store, Dofos! 

Share snaps of your four legged bestie at Edinburgh Street Food using the hashtag #DogsOfESF.

Well behaved dogs are always welcome, but if they’re barking or causing mischief we’ll ask them to leave – sorry. 

Please be aware ESF can get very busy and the music ramps up late at night. 

FOOD ALLERGENS & DIETARY REQUIREMENTS

We’re HOT on allergies. In every kitchen, behind the bar and in our staff room we have allergy booklets which provide a full breakdown of every ingredient in each dish. You can also filter our QR menu by allergen before ordering. 

Please alert our team to your allergies and make sure you chat to the street food vendor to check for allergies in any special dishes and for any potential cross contamination.

We’re great for vegans! Our menu boasts a very minimum of: 15 vegan mains, 15 vegan sides, lots of vegan sauces, 2 vegan desserts (with additional toppings like vegan honeycomb and adorable mini meringues made of chickpea water), and at least 5 vegan certified beers on draught. You won’t find that much plant-based choice in any other Edinburgh establishment. 

We also have lots of gluten free options with separate prep areas and fryers for coeliacs – take a look at Antojitos, Street Food Sessions and Harajuku Kitchen. Please always chat to the chef to ensure zero cross-contamination.

We also have plenty of Halal options! Think pizza, fried chicken & scrumptious desserts. 

HENS & STAGS

We’re Hen Do and Stag Party friendly!

BUT please remember we’re also a family friendly street food hall. Inappropriate paraphernalia and excessive rowdiness isn’t groovy – your time at ESF can’t detract from others’ experiences. 

We have the right to refuse service and ask intoxicated guests to leave, regardless of the occasion. 

LOST PROPERTY

We know how easy it is to forget things when you’re having a great time! If you think you may have left something behind, we’re here to help!

Just send us an email at lostproperty@esf.ltd, and our team will jump into action to track it down. We’ll get back to you as soon as possible, because we believe every lost item deserves a happy reunion!

ORDERING

ESF is for everyone and so there are three ways to order, to make the experience your own:

  1. Order via a QR code at your table and pay online.
  2. Ask for a physical paper menu and order with our awesome floor team.
  3. Head up to the kitchen, chat to the street food vendor and place an order with them. 

There’s no buzzers or queuing required at ESF – just sit back and relax, we’ll bring your food and drinks straight to your table as soon as they’re ready. 

PACKAGING

Every trader uses biodegradable, compostable and eco-friendly packaging.

Some of our packaging may contain a ‘plastic in product’ logo, this is due to new legislation which enforces labelling when PLA ( 100% biosourced and biodegradable plastic) is used. 

PARKING

We have a code for 20% off pre-booked parking in the Q Park carpark underneath Edinburgh Street Food.

Book your car parking here, follow the pre-book instructions and use our code OMCE20 for 20% off your parking. You will be asked to input your vehicle registration number, and this will enable the barriers to open for you. You can also enter and exit as many times as you like during the prebooked period without the need for any tickets.

SOCIAL MEDIA

We’re very social. Find us on Instagram (our main channel), Facebook, TikTok and LinkedIn. Share your ESF experience with the hashtag #EdinburghStreetFood so we can see it and share it. 

TAKEAWAYS

You won’t ever see a fluorescent delivery bag or helmet in ESF, it’s just not our vibe. 

But, we’re very happy for you to pop-in and pick up some food to takeaway or if you’re in a hurry and don’t want to leave a morsel of that tasty dish, you can take any leftovers with you. Just ask our floor team or the street food vendor for a biodegradable takeaway container. 

TALK TO US

If you’d like to get in touch with us please email us at events@esf.ltd and we’ll direct your message to the right place.

You can also Instagram message us and we’ll try our best to get back to you within 48 hours.